TY - BOOK AU - Conway,Susan ED - Sligar, Char. TI - Unlocking knowledge assets SN - 8120320174 PY - 2002/// CY - Redmond, Wash PB - Microsoft Press KW - Knowledge management KW - Organizational effectiveness N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy1004/2001057961-d.html ER -