Bopp, R. E., & Smith, L. C. (2011). Reference and information services: An introduction (4th ed.). Libraries Unlimited.
Citazione stile Chigago Style (17a edizione)Bopp, Richard E., e Linda C. Smith. Reference and Information Services: An Introduction. 4th ed. Santa Barbara, Calif.: Libraries Unlimited, 2011.
Citatione MLA (8a ed.)Bopp, Richard E., e Linda C. Smith. Reference and Information Services: An Introduction. 4th ed. Libraries Unlimited, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.