Client satisfaction and quality of curative services for sick children in Nepal: further analysis of the 2015 Nepal Health Facility Survey: DHS further analysis reports No. 114. (Record no. 2764)

MARC details
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060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number RES-00949
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Acharya,Kiran.
9 (RLIN) 2356
245 ## - TITLE STATEMENT
Title Client satisfaction and quality of curative services for sick children in Nepal: further analysis of the 2015 Nepal Health Facility Survey: DHS further analysis reports No. 114.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. c2018.
300 ## - PHYSICAL DESCRIPTION
Extent xviii,40p.
500 ## - GENERAL NOTE
General note Research Report.
520 ## - SUMMARY, ETC.
Summary, etc. ABSTRACT: This study assessed the quality of care at health facilities in providing sick child care, using data from the 2015 Nepal Health Facility Survey. The measures of quality of care were divided into structure (infrastructure of the facility and availability of commodities), process (provider's performance), and outcomes (client's overall satisfaction with services). Associations between client satisfaction and structural and process attributes were analyzed using multiple regressions. The average readiness score of health facilities to provide sick child services was 54.9, with some variation among different types of facilities, ecological regions, and provinces. The score was similar between public and private facilities. In examining process factors, we found that the large majority of children (86%) diagnosed with pneumonia received correct treatment, while less than half (44%) of those diagnosed with diarrhea received correct treatment. Among the structural factors, such as frequency of services in a week, 24-hour availability of health workers, availability of an ORT corner and emergency transport, toilets for clients, etc.-though important aspects of quality of care-we found none significantly associated with client satisfaction. Process attributes, however, such as waiting time less than 30 minutes and receiving information from providers about the child's illness, were significantly associated with higher client satisfaction. KEY WORDS: quality of care, service readiness, client satisfaction, sick child curative care, Nepal
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality of care.
9 (RLIN) 1722
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service readiness.
9 (RLIN) 2394
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Client satisfaction.
9 (RLIN) 2389
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Sick child curative care.
9 (RLIN) 2395
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Nepal.
9 (RLIN) 362
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bista,Jaganath.
Dates associated with a name Tuladhar,Sabita.
9 (RLIN) 2396
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://nhrc.gov.np/contact/">http://nhrc.gov.np/contact/</a>
Link text Visit NHRC Library
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme National Library of Medicine
Koha item type Research Report
Holdings
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    National Library of Medicine     Nepal Health Research Council Nepal Health Research Council 07/28/2019   RES-00949/ACH/2018 RES-00949 07/28/2019 07/28/2019 Research Report

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